Privacy Policy for SteraPower
Effective Date: 21/3/2025
At SteraPower, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [https://sterapower.com] or use our services. By accessing our website or purchasing our products, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (e.g., credit card details, bank account information)
- Installation address (if applicable)
Non-Personal Information
- Browser type and version
- IP address
- Device information
- Pages visited on our website
- Time and date of visits
- Referring website addresses
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To schedule and perform installation services.
- To communicate with you about your orders, inquiries, or requests.
- To improve our website, products, and services.
- To send promotional offers, newsletters, and updates (if you have opted in).
- To comply with legal obligations and protect against fraudulent activities.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or performing installations.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular security audits and updates.
- Restricted access to personal information.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in our emails.
To exercise these rights, please contact us at [Insert Contact Information].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic, remember your preferences, and improve our services. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
- Email: hello@sterapower.com
- Phone: +234 706 624 5010, +234 707 183 1799
- Address: 5 Oyetubo Street, Off Awolowo way, Ikeja, Lagos State, Nigeria.
Thank you for trusting SteraPower for your energy and security needs. We look forward to serving you!
SteraPower Team
https://sterapower.com