Terms and Conditions

Effective Date: 11th November, 2025

Company: STERA POWER TECHNOLOGIES

Website: www.sterapower.com

1. Introduction

• These Terms and Conditions (“Terms”) govern your use of the STERA POWER TECHNOLOGIES website and all products and services provided by us.
• By accessing our website, purchasing products, or engaging our services, you agree to be bound by these Terms.
• If you do not agree, you must discontinue use of our website and services.

2. Scope of Services

• System design: Customized solar and backup power solutions for homes and businesses.
• Installation services: Professional setup of solar panels, inverters, batteries, generators, and UPS systems.
• Nationwide delivery: Products shipped across Nigeria.
• Contracting and supply: Acting as a trusted supplier and contractor for quality power solutions.

3. Eligibility

• You must be at least 18 years old to purchase products or services.
• By using our services, you confirm that you have the legal capacity to enter into binding agreements.

4. Orders and Payments

• Order confirmation: Orders are confirmed once payment is received.
• Payment methods: We accept bank transfers, debit/credit cards, and other approved payment channels.
• Pricing: Prices are subject to change without prior notice. Quotations provided are valid for a limited period.
• Taxes and fees: Customers are responsible for applicable VAT, duties, or other charges.

5. Delivery and Installation

• Delivery timelines: Estimated delivery dates are provided but may vary due to logistics or unforeseen circumstances.
• Risk of loss: Risk passes to the customer upon delivery.
• Installation: Installation services are scheduled based on customer availability and site readiness.

6. Warranty and Returns

• Product warranty: Manufacturer warranties apply to solar panels, inverters, batteries, and other equipment.
• Service warranty: Installation workmanship is guaranteed for a specified period.
• Returns: Returns are accepted only for defective products, subject to inspection and approval.
• Exclusions: Warranty does not cover misuse, negligence, or unauthorized modifications.

7. Customer Responsibilities

• Provide accurate information during order placement.
• Ensure site readiness for installation (e.g., access, permits, structural suitability).
• Use products responsibly and in accordance with manufacturer guidelines.

8. Limitation of Liability

• STERA POWER TECHNOLOGIES shall not be liable for indirect, incidental, or consequential damages arising from use of our products or services.
• Liability is limited to the value of the product or service purchased.

9. Intellectual Property

• All content on www.sterapower.com, including text, graphics, logos, and designs, is the property of STERA POWER TECHNOLOGIES.
• Unauthorized use, reproduction, or distribution is prohibited.

10. Privacy Policy

• We respect your privacy and handle personal data in accordance with applicable Nigerian data protection laws.
• For details, please refer to our Privacy Policy.

11. Governing Law

• These Terms are governed by the laws of the Federal Republic of Nigeria.
• Any disputes shall be resolved in the courts of Lagos State, Nigeria.

12. Amendments

• STERA POWER TECHNOLOGIES reserves the right to update or modify these Terms at any time.
• Changes will be posted on our website and become effective immediately upon publication.

13. Contact Information

For inquiries, complaints, or support, please contact:

• Email: support@sterapower.com
• Phone: 234 706 624 5010
• Address:5 Oyetubo Street, Off Awolowo way, Ikeja, Lagos State, Nigeria